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Order support

Cancel an order

Request cancellation before the seller ships. Paid orders are refunded to the original payment method after approval.

Your payment is protectedGradeMart handles the request and refund. You do not need to contact the seller.
Step 1

Choose an eligible order

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Step 2

Tell us why

If payment was completed, the refund is sent to the original payment method after approval. Bank processing times may apply.
Status

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